If you’re lucky, your host agency will become like family, and we want to welcome you into our growing family. Sure, we have some of the most experienced staff in the industry, with a staggering wealth of knowledge to help you every step of the way. But more importantly, our staff cares, both about your business and you as an individual. We truly LOVE our agents and we want more than anything for you to excel. Take a minute to meet the crazy characters that make up the heart of Uniglobe Travel Center.  

The entire staff at Uniglobe Travel Center can best be described as professional, responsive, cooperative, knowledgeable, concerned, open, persistent, expeditious, sincere, friendly, and simply amazing!
— David Pfalzgraf



Betsy’s travel career began in 1999 when she joined Uniglobe Travel USA as Franchise Sales Coordinator and Contract Administrator.  Since then she has also worked in Industry Relations and Home-Based Agency Sales. In 2009 Betsy became Vice President of Uniglobe Travel Center, the home-based agency division of Uniglobe Travel USA.  She oversees all aspects of the hosting program and new agent recruitment. Betsy is the Vice President of the Professional Association of Travel hosts (PATH), is Past President of her local ASTA Chapter in addition to serving on numerous Advisory Boards.

Betsy is an avid runner, competing in half marathons. When not training or competing she is snuggling with her adorable dog Fletcher, and two cats: loving Chester, and Oliver... who is kind of shady. 


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Rose, Business Development Director
Rose started in the travel industry in the 80’s, working as a travel agent (both corporate and leisure). Her passion in travel led her to train others in the business and eventually she went on to develop managerial and business skills to manage a few travel business operations starting in the 90’s. In 2004 she joined Uniglobe Travel center and has added many hats since then. In addition to utilizing her training skills by working with new agents in the MentorU program, she also manages supplier webinars, promotions, the UTC Newsletter, and the UTCAgent.com intranet site.
On the weekends she enjoys spending time with family, especially her grandkiddos.


Greg, Business Development Manager
Greg Nigh returns to the Uniglobe family as one of our Business Development Managers and MentorU Coach, working with our new agents to set them up for success in travel sales. Greg worked with Uniglobe previously from 1995 through 2003 in various roles including Agency Consultant, Trainer, and Director of Leisure Marketing for the USA programs. Following his time at Uniglobe Greg was Regional Sales Manager for Creative Leisure, then shifted to Director of Leisure sales with various hotels within the Ritz-Carlton, Waldorf Astoria, and Loews brands.

Travel is a passion for Greg who spends his free time at home with his spouse, Nelson, and his pugs, Cheeky and Dug. You’ll usually find Greg on a bike headed toward the beach or in a hammock somewhere enjoying a good book with a pug or two cuddled up to him. Later you will see him cleaning up dog hair. 


Summer Corbitt, Sales & Marketing Director

Summer graduated from Florida State University in 2008 with degrees in International Business, Finance, and Human Resource Management. At FSU her passion for travel was ignited while studying Marketing in Tokyo, Japan and Hospitality Management in Leysin, Switzerland. She fed that passion by traveling the world after college and has now conquered all seven continents. In 2011 she joined Uniglobe Travel Center as an independent agent to pursue a business in group adventure travel. Most recently she worked as an Assistant Marketing Manager in the Creative Marketing department at CNN, before joining Uniglobe Travel Center at the beginning of 2016 to manage marketing and recruitment for UTC.

When she's not traveling Summer is at home in Florida flying airplanes, tackling home improvement projects, and trying to perfect the perfect beef jerky flavor!



Susan Spanjer-Garza, AVP Operations

The Original, original. Starting on the first day of Operations, Jan 1996, Susan was the original Franchisee for InHouse Travel Group. She has a wealth of knowledge in all aspects of travel operations. She manages our operations team and ensures our agencies are responded to in a timely manner. 

Susan adores hanging out with her 7 grandchildren, loves horses and is addicted to Bodypump.


Fabiola, Senior Support
Fabiola has been with UTC since 1998 and is our resident expert regarding Apollo, ARC report and exchanges. She loves to troubleshoot and doesn’t give up until the problem is resolved.

In her spare time you will find her at her avocado farm in Temecula, CA

Janet, Customer Support
One of our originals!  She started with UTC back in Lake Forest IL in 1996.  She keeps our team in check. Her follow up is stupendous and that makes everything easier for the rest for the team.

Janet loves to cook Italian cuisine for her family and never misses her 4 grandsons' soccer, football and basketball games.

Connie, Customer Support
Connie has been with UTC since 2008 and is a master at GDS group air bookings and exchanges. She adores investigating any issues and will continue researching as long as it takes.

She has an artistic flare you will see in our conference decorations and our office at Christmas time.

Arleen, Customer Support
The newest member of our team! She is one of the original Uniglobe InHouse Franchisees and has been a FOTY (Franchisee of the Year) award winner! She’s enjoying learning the operations side of the equation and is a great addition to UTC.

Next time you see Arleen ask her about her delicious home-made butter!  Actually it’s so popular you will find it in stores in Hawaii.

JettA Nicolaus, Accounting manager

Jetta started her career in travel working in accounting for a Uniglobe agency in 1988. In 1989 started to work for Uniglobe The Irvine Travel Company in accounting and office management. She came to Uniglobe USA in 2000 as Accounting Manager where she was in charge of setting up the accounting department for the newly acquired Uniglobe Travel Center.

Jetta has taken on additional duties since those early days including managing our annual conference. She is Grandma to Dor, and she loves to crochet and make chocolates.


Accounting Team

Sharon, Client Services Coordinator
Sharon started her career with Uniglobe Travel Center in 2006. With her background in IT she was able to streamline and automate the accounting department.  Her primary duties include invoicing month-end fees and interim payments. Additionally she handles onsite IT issues and running reports for Betsy… all the time!

Sharon loves her family which includes, two red belly parrots that keep her company while she is getting ready for work each morning. She loves to crochet and knit and has inspired the ladies in the office to pick up their hooks and needles as well. Sharon hails from South Africa so we make her speak American English for a laugh!